Xenomere
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Privacy Policy

Last updated: June 2026

1. Who We Are

Xenomere OU is an Estonian-registered private limited company (registry code 17507482) with its registered office at Narva mnt 5, 10117 Tallinn, Estonia. For privacy-related inquiries, contact us at support@xenomere.com.

2. What Data We Collect

Information you provide: Name, organisation, job title, email address, phone number, and details about your sourcing requirements when you submit an inquiry or contact us.

Information collected automatically: IP address, browser type, device information, and pages visited via standard server logs, plus cookie data as described in our Cookie Policy.

3. How We Use Your Data

We use personal data to respond to sourcing inquiries and partnership requests, communicate about orders and logistics, manage supplier and client relationships, improve our website and services, and comply with legal obligations under the Estonian Commercial Code and EU regulations. We do not use personal data for automated decision-making or profiling.

4. Legal Basis for Processing

Under the EU GDPR, our legal bases are contractual necessity, legitimate interest, legal obligation, and consent where you have explicitly agreed.

5. Data Sharing

We share data only as necessary with logistics partners, analytical testing laboratories, and IT service providers — all within the EU/EEA. We do not sell or trade personal data to third parties for marketing purposes.

6. Data Retention

Inquiry data: 3 years from last contact. Transactional data: 7 years (Estonian accounting requirements). Website analytics: 26 months.

7. Data Security

We implement SSL/TLS encryption, access controls, regular security assessments, and EU-based server infrastructure.

8. Your Rights Under GDPR

You have the right to access, rectify, erase, restrict or object to processing, data portability, withdraw consent, and lodge a complaint with a supervisory authority. To exercise these rights, email support@xenomere.com. We will respond within 30 days. The relevant supervisory authority is the Estonian Data Protection Inspectorate (www.aki.ee).

9. International Transfers

Data is stored within the EU. Where transfers outside the EU/EEA are necessary, appropriate safeguards such as Standard Contractual Clauses apply.

10. Changes

Updates posted at xenomere.com/privacy. Material changes communicated to active partners via email.

Xenomere OU

Estonian-registered chemical sourcing company.
Registry code: 17507482
Narva mnt 5, 10117 Tallinn, Estonia
contact@xenomere.com

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