Terms of Service
1. The service
Xenomere is software for logging and reviewing wellness information you provide or that you authorise a device to provide. It is not medical care, not a medical device, not a laboratory, and not a supplier of medicines or research chemicals.
The Health Disclaimer is part of these terms.
2. Eligibility
You must be 18 years or older and able to form a binding contract. Xenomere is not intended for children.
3. Account
Keep your credentials confidential. You are responsible for the notes you store, including any compound or dose notes. We may suspend accounts that use the service to traffic unlawful substances or to harm others.
4. Acceptable use
You agree not to:
- Scrape, reverse-engineer, or interfere with the service
- Upload another person's health data without their authority
- Use Xenomere to sell, broker, or facilitate the sale of controlled or unapproved substances
- Use the service for any unlawful purpose
5. Subscriptions and payment
Native iOS: Apple In-App Purchase. Native Android: Google Play Billing. Web: Stripe. Price and period are shown before you pay.
How to cancel:
- iOS: Apple subscriptions
- Android: Play Store → Payments & subscriptions
- Web: Billing portal linked from the app
Premium is available exclusively through the app stores. There is no web checkout for Premium.
Trials: Free trial terms are shown before you subscribe. If you do not cancel before the trial ends, the subscription begins and you are billed.
Restore purchases: Available on native apps.
EU withdrawal: Digital content begins immediately with your consent. Where EU withdrawal rights apply to web purchases, you agree that performance may begin at once and that you lose the 14-day withdrawal right once the service has been fully performed, to the extent the law allows.
6. Your data
We process personal data as described in our Privacy Policy. You may export and delete your data at any time.
7. User-generated content
Compound and dose notes are user-generated records. Xenomere does not verify the identity, purity, or legality of anything you log. Your logs remain yours.
8. Intellectual property
The app, its design, and catalogue text are the property of Xenomere OÜ or our licensors. Your logs and notes remain your property.
9. No warranty
The service is provided "as available." Estimates and scores can be wrong. To the extent permitted for consumers in your country, we exclude implied warranties. We do not exclude liability for death or personal injury caused by negligence, or other liability that Estonian or EU consumer law does not allow to be excluded.
10. Limitation of liability
To the maximum extent permitted by applicable law, Xenomere OÜ shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, arising from your use of the service. Nothing in these terms limits liability that cannot be limited under Estonian or EU consumer law.
11. Governing law and disputes
These terms are governed by Estonian law, without depriving a consumer of mandatory protections of their country of habitual residence.
EU Online Dispute Resolution: ec.europa.eu/consumers/odr
Estonian out-of-court body: Consumer Disputes Committee (Tarbijavaidluste komisjon) at the Consumer Protection and Technical Regulatory Authority.
12. Changes
We may update these terms with notice in the app or by email. Continued use after the effective date constitutes acceptance of the new terms, except where consent is required by law.
13. Contact
Xenomere OÜ
Narva mnt 5, 10117 Tallinn, Estonia
Registry code: 17507482
Email: contact@xenomere.com